BLACK CAT YOGA
NEW TO OUR STUDIO?
C R E A T E Y O U R A C C O U N T H E R E
We partner with MindBody software to offer you the convenience and ease of managing your Black Cat Yoga account online. Create your account, make purchases, and sign up for one of our many classes, workshops, or events directly from your phone or computer. Registration and purchase of a drop-in, class package, or membership is required to be able to pre-register for classes online.
FREQUENTLY ASKED QUESTIONS
H O W C A N W E H E L P?
If you don't find your answer, please e-mail us at email@example.com.
HOW DO I RESERVE MY SPACE FOR CLASSES ONLINE? When browsing the studio schedule, click the “Book” button for the class you would like to attend and it will be added to your cart. Click "Continue" and you will be prompted to sign in or create a MindBody account to complete pre-registration. If you are currently practicing or have previously taken a class with us, you do not need to create a new account. Simply, click "Forgot Password?" and submit the email address we have for you on file to receive instructions to set your password. If you have trouble logging in or finding your account, please contact the studio to confirm the email address we have for you on file.
DO I NEED AN ACCOUNT WITH MINDBODY TO PRE-REGISTER ONLINE? Yes, you will need a MindBody account. If you are a current member or have previously taken a class at Black Cat Yoga, you already have a MindBody account. Simply click "Forgot Password?" and submit the email address we have for you on file to receive instructions to set your password. If you have trouble logging in or finding your account, please contact the studio to confirm the email address we have for you on file.
DO I NEED TO PRE-REGISTER ONLINE TO ATTEND CLASS? No. Pre-registration is encouraged, not required. Walk-ins are always welcome but may be subject to availability.
IS THERE A WAIT LIST? Yes, if the class is at full capacity. When space becomes available, you will be notified via text or email as dictated by your settings in your account.
WHEN DOES ONLINE REGISTRATION FOR A CLASS END? Online registration ends at class start times and/or if the class is at full capacity.
I DO NOT SEE A “BOOK” OPTION FOR MY CLASS. The class may have already begun, be at capacity, or is unavailable for online pre-registration.
HOW DO I CANCEL A CLASS I RESERVED ONLINE? You may cancel your reserved class by selecting “Your Schedule” in your account.
HOW DO I CHECK IN WHEN I ARRIVE AT THE STUDIO? You can check yourself in when you arrive at our self
check-in kiosk or visit the front desk upon your arrival and we will be happy to assist you.
THIS IS MY FIRST TIME AT BLACK CAT YOGA. HOW DO I SIGN UP FOR A CLASS? If this is your first time at Black Cat Yoga and you have not taken a yoga class before, we encourage you to come in to class early so that we may assist you in getting signed up and acquainted with our studio.
If this is your first class at Black Cat Yoga and have previously taken a yoga class, simply click “Book” to add the class you would like to attend. Click “Check Out” and you will be prompted to create a MindBody Online account. Once you are done creating your account, you will be able to add a class package service of your choosing to your account. Click “Check Out” once more and you are now registered for class.
WILL I BE ABLE TO SIGN UP FOR CLASSES IF I HAVE NOT PURCHASED A PACKAGE? You must have a membership or a class package at Black Cat Yoga in order to reserve classes in advance online.