Studio Policies
Thank you for helping us maintain a peaceful practice space.
See the Divine in everything on the path of love and devotion.
Our Community Agreement
At Black Cat Yoga, our space is guided by the deeper teachings of yoga which guide how we live, practice, and relate to one another. In our shared practice, we enter a collective agreement to uphold these values and support a space of kindness and respect for ourselves and each other.
Shared Practice Etiquette
Please arrive 10 minutes early. Our events and classes begin and end on time. The doors will lock promptly at the posted start time and late entries will not permitted.  Please do not knock on the door if you are late and the door is locked. Cleanliness & Hygiene: Please arrive clean and freshly showered, and avoid wearing perfumes, colognes, or bringing strong scents into the practice space. Strong scents, including smoke, perfume, or cologne, are not permitted. Students may be asked to reschedule if scents are disruptive. No Cell Phones:  Please silence and store mobile devices before entering the practice space. Photography: Photography or recordings during class is not permitted. We do not take photos of students during practice, and no one’s image will ever be used in photographs or marketing materials without prior consent and approval. Mindfulness: Please help us maintain a peaceful environment by keeping conversations respectful and appropriate for a shared practice space. Privacy: Please respect the privacy of students and staff by refraining from personal or intrusive questions during class.​
Booking & Cancellation
Weekly Classes: When you sign up in advance, you are reserving a space in class. Please cancel at least 30 minutes before class via Mindbody. Late cancellations or no-shows within 30 minutes of class start will count as one class from your package. Workshops, Events, Retreats, & Special Classes: Black Cat Yoga workshops, events, and retreats are non-transferable and may only be used for the specific date and event for which they were purchased. Private Sessions: Private session time reserves both your time and the teacher’s time. Payment is required in advance to book. Appointment changes require at least 24 hours’ written notice via email at blackcatyogajax@gmail.com. Cancellations made less than 24 hours in advance, as well as late arrivals and no-shows, will be charged in full. Memberships: All memberships automatically renew monthly unless canceled. Memberships may be self-canceled at any time by visiting clients.mindbodyonline.com. Cancellations must be completed at least one day before your next scheduled autopay date. Cancellations made on the day of autopay will still be charged and are non-refundable. Membership access will end immediately upon cancellation.
Waivers & Safety
Waiver: All new students must sign a waiver before participating in any of our classes or events. Health & Community Care: We ask that you stay home when sick so that we can protect the health of our shared practice space. Medical & Physical Conditions: For your safety, please consult a healthcare provider before participating if you have medical conditions, injuries, or are pregnant. No Alcohol, Drugs or Weapons of any kind are permitted in our studio at anytime. We are a substance-free space. Anyone under the influence of intoxicants will be asked to leave.
Refunds & Transfers
Refunds:Â All class purchases, packages, workshops, retreats, gift cards, and merchandise are non-refundable and non-transferable. If we cancel an event, students will receive a full refund or studio credit.
Packages & Memberships
Class Packages: Â Class packages may be shared with family and friends. There is no limit to the number of packages you may purchase. We do not guarantee specific class styles, times, or teachers, and schedules are subject to change. Â Package expiration dates are as follows: 10-class packages expire in one year 5-class packages expire in six months Drop-in classes expire in one month Unlimited Membership:Â Unlimited memberships expire after the designated purchase period and are not transferable or shareable with others. 4 Class a Month Membership:Â Included classes do not roll over to the following month and are not transferable or shareable with others. Â Auto Renewal:Â If you enroll in one of our monthly membership options, your payment will be drafted automatically from your bank account once a month beginning 30 days from the date of purchase. You can self-cancel at anytime online through your MindBody account or contact us for assistance.
Need to cancel your membership? Click here for instructions.
Studio Guidelines
Yoga Mats:  Please bring your own yoga mat to class. If you forget or do not have one, studio mats are available to rent for $3. Please clean any props you use after class using the provided studio cleaning supplies. Stay Until Class Concludes: Leaving class early is not permitted unless there is an immediate emergency. Please choose a class time that allows you to stay for the entire session. Food & Drinks: No food or open containers are allowed in the practice area. Water bottles with closed tops are permitted. Personal Belongings: Please remove shoes before entering the practice space. Bring only what you need for class. All other belongings should be stored in the cubbies. Backpacks and large bags are not permitted in the practice space. The studio door is locked during class. Age Requirement: Classes are designed for students 16 years of age and older. Students under 16 are not permitted. Students under 18 must have a parent or guardian sign the waiver. Studio Holidays: The studio is closed on select holidays throughout the year. Please check the online schedule before attending class. The studio is also closed December 23 through January 1 for our annual holiday pause.