BLACK CAT YOGA

STUDIO POLICIES

OUR BLACK CAT YOGA COMMUNITY IS BUILT ON
 

TRUST.  RESPECT.  CONNECTION.

GENERAL STUDIO POLICIES AND INFORMATION

  • Please arrive early. Our events and classes begin and end on time; and to ensure the safety and comfort of our attendees, presenters, and staff, late entries are not permitted.

  • In an effort to maintain the highest level and safety and security of our practitioners and teaching staff, and to minimize distractions and disruptions during class, leaving early is not permitted unless it is an immediate and unexpected emergency.  Please select a class time that allows you to stay for the entire experience.

  • We encourage students to bring their own yoga mat; however, loaner mats are available at no charge.  If you use one of our mats, please wipe down studio mats prior to putting away.  Mat wipes are provided.

  • No food or open containers are allowed in the practice area.  Water bottles with closed tops are permitted.

  • Please only bring into the practice are what you will need during class.  Leave all other belongings in the cubbies.  We lock the door during class.

  • Please silence mobile devices upon entering and refrain from bringing cell phones into the practice area.

  • Please remove shoes before entering the practice area.

  • All new students are required to sign a waiver prior to taking your first class.

  • Please observe basic hygiene and refrain from wearing perfumes or colognes or bringing other strong scents such as cigarette smoke into the practice space.

  • No alcohol or drugs of any kind are permitted in our studio at anytime.  

  • Our classes are designed for students 16 years of age and older. Students under 16 years of age may attend classes when a parent or guardian is in attendance for the same class and provided your child is able to stay on their mat and remain focused, quiet, and present for the full class.  Any student under 18 years of age must have a parent/guardian’s signature on the waiver.

  • Anyone with medical conditions or injuries should consult a doctor prior to participating in any of our yoga classes or events. Please inform the instructor if you are pregnant or have any injuries prior to the start of class.

CANCELLATION AND REFUND POLICIES

  • WORKSHOPS, EVENTS, AND SPECIAL CLASSES:  Black Cat Yoga workshops and events are nonrefundable and nontransferable. In the event that you need to cancel your attendance, notification must be received at least 48 hours in advance of the workshop/event via email to blackcatyogajax@gmail.com, and a credit to your Black Cat Yoga account will be applied which can be used towards future programs/class packages in our studio. In the event that a workshop or event is cancelled, participants will receive a full refund or a credit to their account. Absence to a workshop, event, series, or special class is nonrefundable.
     

  • PRIVATE LESSONS:  Your private session time and the teacher's time is reserved for you. Payment is required in advance and private sessions are non-refundable.  If you need to change your appointment time, at least 24 hours' written notice is required via e-mail at blackcatyogajax@gmail.com. If a private session is canceled less than 24 hours prior to the session, and for no-shows, there are no refunds and the fee will be charged in full.  
     

  • RETAIL MERCHANDISE:  The retail merchandise we carry in our studio is nonrefundable.  
     

  • GIFT CARDS:  Gift cards are nonrefundable.  

CLASS PACKAGES AND UNLIMITED POLICIES

  • CLASS PACKAGES:  Our class packages do not expire.  There is no limit to how many you can buy.  You can share your class package with your family and friends.  Although our class packages do not expire, we do not guarantee class styles, times, or teachers.  Schedule subject to change.   Class packages are nonrefundable.
     

  • UNLIMITED OPTIONS:  The unlimited options we offer in our studio are set to expire at the designated length of time at purchase (1 month, 1 year).  Unlimited options are nonrefundable and cannot be shared.
     

  • UNLIMITED AUTO RENEWAL:  If you enroll in one of our monthly unlimited membership options, your payment will be drafted automatically from your bank account once a month beginning 30 days from the date of purchase. You can cancel at anytime.  If you wish to cancel this recurring auto-payment from your bank account, please provide 2 weeks' notice of your intent to cancel to blackcatyogajax@gmail.com.   Payments made on auto renewal are nonrefundable.
     

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workshops, exclusive offers and discounts, changes to our schedule and classes:

1512 King Street, Jacksonville, FL 32204

(904) 701-2517  blackcatyogajax@gmail.com

@blackcatyogajax

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